Aspen Medical Billing Advocates was formed by Victoria Caras, a former practicing attorney and an accomplished businesswoman. She was recently quoted in The New York Times business section in the article, "A Guide Through a Medical Wilderness", A medical billing advocate can "take the emotion out of the argument and speak the insurer's language" and that she was "not intimidated". Which is exactly why she is a successful advocate.
With a law degree from Columbia University, she has the tools to work with intricate areas of law and business - health insurance billing codes can be as complex as tax law.
Years of business negotiation prepared her to deal directly and without intimidation with even the most daunting of businesses and corporations. The largest health insurance provider or urban hospital is no match for her skills, experience and tenacity.
Even where there are errors in medical bills, negotiating is where the money is saved; knowledge of billing codes or auditing alone isn't enough.
A cancer survivor, she understands what it is to try and manage bills and claims when both financial and emotional resources are stretched - she had to do it for herself.
During the course of her recovery and sports rehab, her insurance company paid over $75,000, and she paid more than $12,000 out-of-pocket for care. She became her own navigator through the complex healthcare billing and insurance systems.
Bills were full of errors - services had been over billed, refunds were due, and her insurance company had over paid providers.
Coverage had been wrongly denied, bills could be negotiated, and she found alternate cost effective sources for drugs and treatment. She saved thousands of dollars by correcting, negotiating and reducing.
She formed Aspen Medical Billing Advocates to make sure people paid only what they owed. She wanted patients to be able to concentrate on their wellness, not their bills. She wanted to offer support when it was needed most - during treatment and recovery. And she became passionate consumer advocate.
Today her commitment to her clients continues - every day she finds ways to save money, obtain refunds, reduce medical bills and get medical services covered that have been otherwise denied.
Her academic, legal, and business background gives her the ability to understand the complex insurance and medical billing systems and the tenacity to pursue what's right. Her personal experiences give her the compassion and personal dedication to what has become her cause - helping people get fair health coverage and making sure they are not overcharged.
It has made all the difference in the world to be able to use her own life experiences to help others. She has found that there is nothing more satisfying than to help an individual or family when they need it most.
Because she understands the difficulties of determining next steps for individuals or families facing the management of their bills and claims, services always start with a free consultation.
There is no obligation or commitment, and we welcome your call whether your question is simple or situation complex.
We are here to help.
We are here to help